Rapid Impact Plan: a working retention system in 90 days
For teams that are active in CRM but cannot yet see its effect on revenue. In three months you go from guessing to a system you can measure and run.
- Days 1–30
Diagnose
I analyse your customer, order and CRM data to find where revenue leaks. Quick wins go live in the first month.
- Days 31–60
Fix
I rebuild the lifecycle journeys that matter most and set up measurement, including control groups.
- Days 61–90
Embed
We agree the operating rhythm, I train your team, and you receive a 12-month roadmap.
What you have at the end
- A sized view of where customers and revenue are being lost
- Lifecycle journeys that are live and tested
- A dashboard for retention, repeat rate and CRM revenue
- A segment strategy your team understands and uses
- A 12-month roadmap with owners and priorities
Who it suits
Ecommerce, subscription and retail brands that already send campaigns and run flows, and want CRM to become commercially accountable.
If you are not sure the full plan is right, start with a Retention Diagnostic. It covers the first month's analysis, and the work carries over if you continue.
See whether the plan fits your business
A 20-minute call is enough to tell. If a smaller piece of work makes more sense, I will say so.
Book a 20-minute call