CX Excellence. Delivered Faster.
Boutique APAC consultancy blending customer insight, CRM intelligence and rapid CX optimisation.
Optimize Customer Journeys
Smooth, profitable experiences across every touchpoint.
Implement Smart CRM
Seamless, personalized interactions that drive loyalty
Boost Engagement & Retention
Turn insights into action and grow customer value
Our Quick Win Services
Rapid, actionable CX & CRM solutions designed to deliver measurable results in 1–2 weeks. Explore our mini packages to see how we can help your business grow.
CX Snapshot
Get a quick CX audit and 3 actionable recommendations delivered in 1 week. Perfect for fast insights and immediate wins.
CRM Health Check
Customer Journey Mapping
Turn fragmented customer experiences into a clear, high-impact journey. Identify pain points, optimize touchpoints, and create seamless engagement from first visit to repeat purchase.
A fast, insight-driven CX audit that reveals top opportunities and delivers 3 concrete actions you can implement immediately.
Other Services
Explore CRM Implementation, Retention Playbooks, and our full suite of CX & CRM solutions.
How We Work
From Insight to Action in Weeks








Discovery
Analyze
Act
Understand your customer data, pain points, and business goals.
Identify opportunities and generate actionable insights.
Implement quick wins and optimize journeys in weeks.
Measure
Track results and recommend next steps for growth.
Our Clients & Who We Serve
We partner with mid-market APAC companies to rapidly improve CX & CRM results, turning insights into actionable strategies in just weeks.
E-commerce / DTC






Quick insights into CX, loyalty, retention; fast wins; actionable recommendations
Fintech / Digital Banking
CRM optimization, journey redesign, data-driven insights; regulatory alignment
Retail / Hospitality
Loyalty program design, engagement metrics, customer analytics
Why Choose CX Studio HK
Focused, action-driven CX & CRM consulting that delivers measurable results for mid-market APAC companies.


Action-First Consulting
Practical, implementation-focused approach—no unnecessary theory or delays.
CX + CRM Expertise
Deep experience across loyalty, customer journeys, and CRM systems tailored to mid-market needs.
2 Weeks to Results
Rapid delivery of insights and actionable recommendations for fast wins.